Items shipped from EDeleita.com, can be returned within 15 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Ensure you enclose the correct and complete item when making a return. The correct item must be returned to receive a refund.
EDeleita does not store items mistakenly sent to us and instead donates, or recycles them, when appropriate and possible. If you accidentally sent the wrong item to EDeleita, please contact Customer Service as soon as possible. EDeleita cannot guarantee your item will be found and returned, and no compensation is provided for incorrect items sent to Edeleita.
You may return your purchase to our distribution center within 15 days following delivery, for exchange or for refund to your credit card or PayPal account. Merchandise credits are not issued through the Client Retailer Center. For holiday orders purchased between Nov. 1st and Dec 31st, returns and exchanges will be accepted through Jan 15th.
Return Policy
Like many retailers, we guarantee our products; if an item hasn't met your expectations, you can bring it back. Unlike most retailers, we also guarantee the product selection advice offered through our catalog, website, and staff; if an item you've purchased based on this advice turns out to be unsuitable, you can bring it back. In either case, simply return the item for exchange, refund, repair, or refund.
Returns and Exchanges
You may return or exchange your collection in a new and unused state, in perfect condition, with all protective materials in place and tags and stickers attached to them. EDeleita will not accept any return if the item shows signs of wear, has been used, or has been altered from its original condition in any way. If you have any questions about our guarantee, please, email us at [ info@edeleita.com.- Subject Return ], ask at the Member Service Desk of any location, or call us at [ 1.754-244-4182 ] (Local & International).
Please note: Our retail stores cannot accept returns by mail or courier. Watch bracelets that have been adjusted must be returned with the exact same number of links as in the original delivery package.
Returning by mail
Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service.
Please Note: We do not accept CODs or courier deliveries.
Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write U.S. Goods returning on the outside of the package.
Please Note: Do not return items by UPS or other carriers, as duty and / or brokerage fees will be charged, and your return will be refused by [ EDeleita, LLC. ].
If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.
Defects: EDeleita does not sell defective or used merchandise. All items are first quality direct from our manufacture. All pruducts not manufactured by us we are an authorized dealer of every product we sell. Most items sold come with a 1 year manufacturer's warranty against defects in materials and workmanship. If you feel that an item is defective and needs repair or replacement, call or emails us and we will resolve the issue. Your satisfaction is our #1 goal. If you wish to know the warranty of any product before you purchase it, please call us or email us at info@EDeleita.com.
Please note: Our Processing Center cannot accept returns in person.
Mail returns to: [ EDeleita, LLC. 2413 Main St. #317 Miramar, FL 33025 ]